FAQ
●What payment methods are supported?
We accept credit cards(Visa/MasterCard), PayPal, Apple Pay, and Google Pay.
● Is cash on delivery available?
Currently, cash on delivery is not available. Please complete your order using an online payment method.
● How can I check my order status?
You can check the status in the following ways:
Log in to your account to view the order status.
Check the order confirmation email, which contains a tracking link for your order.
● What is the shipping range?
We offer both local and international
shipping, with free shipping on orders over $50.
● How much is the shipping fee?
For orders over $50, shipping is free. For orders under $50, the shipping fee will be displayed on the checkout page.
● What is the shipping time?
Asia: 5-15 business days (may vary depending on the destination)
International shipping (e.g., USA, Europe): 7-21 business days, but may be affected by customs checks or logistical delays.
● Note: Please use the tracking number or contact customer service for the latest updates.
● How can I track my package?
After shipment, we will send a confirmation email containing order details and a tracking link, so you can check the latest shipping status at any time.
●Can I return or exchange items?
We offer returns and exchanges within 30 days, but the following conditions apply:
●The item must be unopened and unused.
● Sale items and personal hygiene products are not eligible for return or exchange.
●What if I receive a defective item?
Please contact customer service within 48 hours and provide a photo of the item. We will assist with an exchange or refund
●Do electronic products come with a warranty?
Some electronic products come with a manufacturer's warranty. Please refer to the product page or contact customer service for more details.
●Are pet products suitable for all pets?
Most are suitable, but we recommend checking the product specifications or consulting customer service to ensure it is appropriate for your
●Are there discounts for bulk orders?
For bulk purchases, please contact customer service to inquire about special discount offers.
●How can I contact customer service?
You can reach our customer service team through the following methods:Email: wedailysupplies@gmail.com
●Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
●Company Address: 8 The Green, Suite B, Dover, DE 19901, USA
●Return Address: 2F, No. 1, Alley 296, Xiding Road, Zhongshan District, Keelung City, Taiwan