Orders & Payment
What payment methods do you support?
Credit cards (Visa/MasterCard), PayPal, Apple Pay, Google Pay.
Is Cash on Delivery available?
Currently, we do not offer Cash on Delivery service.
How can I check my order status?
Log in to your account or check the tracking link provided in your order confirmation email.
π Shipping & Delivery
Where do you ship?
We currently ship within the United States. We're working on expanding to more regions β stay tuned! Free shipping on orders over $50.
How long does shipping take?
All orders ship directly from our U.S.
Warehouse and typically arrive within 3β7 business days.
How do I track my package?
Once your order ships, you'll receive a confirmation email with your tracking link.
You can also check your order status by logging in to your account.
Why hasn't my order arrived yet?
Please check your tracking link first.
If your package is still missing, don't hesitate to contact us β we're happy to help.
What if my order is delayed?
Delays can occasionally happen during peak seasons or holidays.
If your order is significantly overdue, please reach out and we'll look into it for you.
We currently ship within the United States.
We're working on expanding to more regions β stay tuned!
π Returns & Exchanges
Can I return or exchange items?
Returns and exchanges are accepted within 30 days (items must be unopened; excludes sale items and personal hygiene products).
What if the product is defective?
Contact customer service within 48 hours and provide photos for exchange or refund processing.
π§ Products & Warranty
Do electronic products have warranties?
Some items come with manufacturer warranties. Please check the product page for details.
Are pet supplies suitable for all pets?
They are suitable for most pets. Please check product specifications or consult customer service.
π Others
Are there discounts for bulk orders?
Please contact customer service for special offers.
How can I contact customer service?
Email: mail@wedailysupplies.com
Customer Service Hours (Taiwan Time, GMT+8):
MondayβFriday, 9:00 AM β 6:00 PM
US customers: Messages answered next business day.